GOGO SERVICE PROVIDER PRIVACY POLICIES
This Privacy Policy governs the collection, use, and disclosure of personal information by GoGo ("we," "our," or "us") in relation to the use of our application that provides vehicle emergency assistance services in case of emergencies. We are committed to protecting the privacy and confidentiality of your personal information. By using our application, you agree to the terms of this Privacy Policy.
- Information Collection and Use: We may collect various types of information from users of our application, including but not limited to:
- Personal Information: This may include your name, contact details, email address, two contacts for reference, and other relevant information necessary for registration and identification purposes. We collect personal data provided by you willingly by signing in our application.
- Device Information: We may collect information about the device you use to access our application, including the device type, operating system, and unique device identifiers.
- Location Information: With your consent, we may collect location information to provide you with accurate vehicle assistance services. This data is collected when GoGo is running in the background while device is online or providing the requested service.
- Transaction Information: We may collect details of the transactions you undertake through our application, including payment details and billing information. This is necessary for calculating the commission that should submitted by you to us.
- Communication: We may record and store communications made through our application to facilitate customer support and service improvements. This is to enable to make sure there is smooth flow of communication between the third-party service provider and users.
- Use of Information: We may use the collected information for the following purposes:
- To register and maintain your account on our application.
- To provide and improve our vehicle assistance services.
- To process and fulfill service requests and payments.
- To communicate with you regarding your account, updates, and promotional offers.
- To enhance and personalize your experience on our application.
- To analyse usage patterns and conduct research to improve our services.
- Information Sharing: We may share your personal information with other service providers who assist us in delivering our vehicle assistance services. These providers are bound by confidentiality agreements and are only authorized to use your information to perform specific tasks on our behalf.
- Security: We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure.
- Retention of your personal data: We will retain your personal data only for as long as it is necessary to fulfill the purposes for which it was collected and to comply with applicable legal and regulatory requirements. The retention periods may vary based on the type of personal data and the purposes for which it is processed. Once your personal data is no longer necessary for the services or we no longer have a legal or business purpose for retaining your personal data, we shall take necessary steps to erase and prevent access or use of such personal data for any purpose of safety, security, fraud prevention and detection, in accordance with the requirements of applicable laws.
- Please note that while we take reasonable steps to ensure the secure retention and disposal of your personal data, we cannot guarantee that unauthorized access, disclosure, alteration, or destruction of data will not occur. Therefore, we advise you to exercise caution while sharing personal information through our application
- If you have any questions or concerns about our data retention practices, you may contact us using the contact information provided in our Privacy Policy.
- Protection of Personal Data: We take data security seriously and implement appropriate measures to safeguard your personal data from unauthorized access, disclosure, or destruction. We collect and process only necessary personal data with your consent for specific purposes, and we ensure that third-party disclosures are made only to deliver our vehicle assistance services and subject to contractual obligations. Any international data transfers will be accompanied by adequate safeguards. You have the right to access, correct, or delete your data, and in case of a breach, we will notify you and relevant authorities as required.
- We do not knowingly collect data from children without appropriate consent. Our application is designed with privacy in mind, and we comply with all applicable data protection laws. By using our application, you consent to the collection, processing, and disclosure of your data as outlined in this policy and our Privacy Policy.
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- Third-Party Links: Our application may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party entities, and we encourage you to review their respective privacy policies.
- Consent and Changes to Privacy Policy: By using our application, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting on our application.
- Contact Us: If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at [contact email/phone number].
By using our application, you acknowledge that you have read and understood this Privacy Policy and agree to our practices regarding the collection, use, and disclosure of your personal information as outlined above.
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